Rock Box Terms & Conditions

Monthly Subscription

By purchasing the Rock Box Monthly Subscription, you are agreeing to an initial charge of $39 on the date of purchase (payment for your first box), plus an automatic fee of $39 to be charged each month on the day of your initial purchase (ex. An initial purchase date of February 14 will result in monthly payments on the 14th of each month). You may cancel your subscription at any time, subject to the terms of our cancellation policy below. 

PayPal Account

Rock Box subscription payments are authorized and captured using PayPal recurring payments. You do not need to link your bank account, but a PayPal account is required to complete your checkout. 

Cancellation Policy

You may also cancel your subscription at any time by contacting us at help@rockyourhair.com.

If your subscription is cancelled prior to your payment date, the next month's box will not be shipped. If your subscription is cancelled after your payment date, your subscription cancellation will go into the affect the following month.

Return Policy

Items received in your Rock Box are not eligible for return. All sales are final. If you are not satisfied with the contents of your Rock Box, please contact us at help@rockyourhair.com and we will work with you to address the issue to the best of our ability.

Free Shipping & Free Gift Promotions

Rock Box subscriptions purchases do not count towards qualifying totals for the $49 Free Shipping website offer or Free Gift promotions on rockyourhair.com. 

ROCK Squad Commission

Rock Box subscription purchases are not eligible for ROCK Squad commission at this time.

Payment/Shipment Schedule

 Purchase Date  First Box Shipment
 January 11 - February 10  February 20 - 25
 February 11 - March 10  March 20 - 25
 March 11 - April 10  April 20 - 25
 April 11 - May 10  May 20 - 25
 May 11 - June 10  June 20 - 25
 June 11 - July 10  July 20 - 25
 July 11 - August 10  August 20 - 25
 August 11 - September 10  September 20 - 25
 September 11 - October 10  October 20 - 25
 October 11 - November 10  November 20 - 25
 November 11 - December 10  December 20 - 25
 December 11 - January 10  January 20 - 25