U.S. Shipping Rates
We offer FREE Shipping for all Contiguous U.S. Order over $49 (excludes Hawaii and Alaska). If your order does not qualify for free shipping, you will be charged a flat rate of $7.00 per order. After your order ships, you will receive tracking information to monitor it's progress.
Alaska & Hawaii: Rates will be calculated at checkout based on weight and destination. All products are available for shipment, but if your order contains an aerosol product, it must be sent via ground service. Delivery of aerosols may take up to 14 business days.
Most orders will ship within 3-5 business days. Exceptions to this are Rock Your Pony, pre-orders, Thursday merch drops and custom made-to-order items. If you are purchasing an item via payment plan, your order will not ship until at least 2 payments have been made.
U.S. Shipping Methods
All Packages are shipped via USPS or UPS Ground. Please allow an additional 2-8 business days after your order is shipped for transit. Most packages are delivered within 4 business days, but this can vary depending on your location and method of shipment.
*Due to federal mail regulations, all aerosol products must be transported via ground service. We apologize that orders containing these products may take longer for you to receive, but this is out of our control. Ground service shipments to Alaska & Hawaii may take up to 14 business days.
International Shipping is now available, but certain restrictions apply. Due to shipping regulations, we are unable to ship aerosol products outside of the U.S. or Canada. If your order contains any of the following products, we will not be able to fulfill them. Products that we cannot shop will be cancelled and refunded.
Items Prohibited from International Shipping:
- Spray It Big (all sizes)
- Spray It Clean (all sizes)
- Hair Plump
- Mega Volume Hair Spray
- Mega Volume Root Lift
- Size Matters Root Lift
- Any packages containing the above products
International packages will be shipped via USPS First Class International mail. Rates will be calculated at checkout based on weight and destination. International orders may also be subject to taxes, duties or other international fees. These fees are the responsibility of the customer and we are unable to estimate these charges.
INTERNATIONAL PRE-ORDERS: International orders that include pre-order items and in-stock merchandise will be HELD until the pre-order ship date. If you would like your in-stock items to ship immediately, please place a separate order.