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Shipping Information

U.S. Shipping Rates

All U.S. orders will be charged a flat rate of $7 USD per order, unless discussed otherwise. After your order ships, you will receive tracking information to monitor it's progress.

Alaska & Hawaii: Rates will be calculated at checkout based on weight and destination. All products are available for shipment, but if your order contains an aerosol product, it must be sent via ground service. Delivery of aerosols may take up to 14 business days.Ā 

Processing Time

Most orders will ship within 2-3 business days. This time may vary during sales and promos. Exceptions to this are Rock Your Pony, pre-orders and custom made-to-order items.

U.S. ShippingĀ Methods

All Packages are shipped via USPS or Fedex. Please allow an additional 2-8 business days after your order is shipped for transit. Most packages are delivered within 4 business days, but this can vary depending on your location and method of shipment.
    Ā Ground service shipments to Alaska & Hawaii may take longer.

    InternationalĀ Shipping

    International Shipping is now available, but certain restrictions apply. Due to shipping regulations, we are unable to ship aerosol products outside of the U.S. or Canada. If your order contains any of the following products, we will not be able to fulfill them. Products that we cannot shop will be cancelled and refunded.

      International packages will be shipped via USPS First Class International mail. Rates will be calculated at checkout based on weight and destination. International orders may also be subject to taxes, duties or other international fees.Ā These fees are the responsibility of the customer and we are unable to estimate these charges.

      INTERNATIONAL PRE-ORDERS: International orders that include pre-order items and in-stock merchandise will be HELD until the pre-order ship date. If you would like your in-stock items to ship immediately, please place a separate order.

      I provided the wrong shipping address. What can be done?

      There is a very small window of opportunity to make changes before your order ships. Please email us immediately if you notice an error in your shipping address and we will make every attempt to change it before your order is delivered. If the order has shipped, but has not yet delivered, we may be able to update the delivery address.

      If the error is not caught before delivery, and accepted by someone at the incorrect address, the package must be returned by the recipient in order for us to take action. If the package is returned, we can then ship it to the correct address or provide you with a full refund (minus shipping cost). If the package is not returned, unfortunately, no further action can be taken.

      Can I cancel my order*?

      Due to our affiliate referral program and several other changes with our order fulfillment system, we are no longer accepting order cancellations. Please be sure to double check your order for accuracy before submitting. If you decide that you do not want to keep your order, once it is received, you may return it.Ā Please use ourĀ contact formĀ  to begin theĀ return process.Ā 

      *Orders that include Free Gifts with purchase are only eligible for exchanges orĀ merchandise credit.

       

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